How can I integrate with your platform?
Here are all the ways you can integrate with Prodigi: Manual order form (place one-off orders) CSV importer (submit orders in bulk) Print API (integrate...
Mon, 21 Aug, 2023 at 12:12 PM
Can I send my users through my own checkout?
Yes, you can! Your customers will go through your own checkout process. If you plan on using our manual order form or CSV importer, then you’ll need to m...
Mon, 21 Aug, 2023 at 12:14 PM
Can you handle checkout for me?
No. Unfortunately this feature is no longer supported. 
Fri, 13 Sep, 2019 at 4:01 PM
Do you have a Word Press plug-in?
Not at the moment although we may look into this in the future if there is sufficient client demand. In the interim, clients can place any orders using ...
Fri, 13 Sep, 2019 at 4:02 PM
How can I connect my ecommerce store to Prodigi?
Sign up for a free Prodigi account, navigate to ‘Sales channels’ located in your Prodigi dashboard, then click ‘Connect your store’ on the relevant tile.
Tue, 22 Aug, 2023 at 3:48 PM
How long will it take to connect my store?
This depends on the number of product listings in your store. Generally speaking, though, it should only take a few minutes to import all of your products a...
Tue, 22 Aug, 2023 at 3:49 PM
Can I create my product listings in Prodigi and then sync them to my ecommerce store?
Not currently, no. You’ll need to create your product listings in your store first, before importing them into Prodigi by connecting your store from within ...
Tue, 22 Aug, 2023 at 3:49 PM
How do I select which products I want Prodigi to fulfil?
Please refer to the section titled ‘Configuring your products’ in the relevant user guide (linked at the top of this page) for a step-by-step guide on how t...
Tue, 22 Aug, 2023 at 3:49 PM
What do I need to do when an order comes through?
If you’ve configured your products for automatic fulfilment, then you don’t have to do a thing! Your order will be automatically routed to our global print ...
Tue, 22 Aug, 2023 at 3:50 PM
Can I personalise my orders?
Yes, you can! If any of your products require personalisation, such as a custom image, simply leave the product and / or image fields blank at the product c...
Tue, 22 Aug, 2023 at 3:50 PM