Prodigi charges US sales tax on all orders being delivered to US addresses, unless you can provide proof of exemption.
If you’re registered for US sales tax and can provide us with an exemption certificate for each state you’re registered in, you won’t need to pay US sales tax. Exemption certificates can be emailed to tax@prodigi.com. You’ll also need to update your online store to start charging US sales tax. This is supported by most major ecommerce platforms such as Shopify, WooCommerce, etc.
If you sell through a marketplace that automatically charges US sales tax to the buyer, then please contact tax@prodigi.com.
You can also email us at tax@prodigi.com with any questions about exemption certificates.
GUIDANCE WARNING: Please note that the above guidelines do not constitute tax, legal, or other professional advice and must not be used as such. It is the sole responsibility of all Prodigi clients to comply with all legal and sales tax requirements for issuing sales tax or VAT invoices in respect to your sales transactions. If you are unsure as to what the contents of an invoice you issue to your customers should be, we suggest that you contact your tax advisor. Prodigi cannot assist you with any legal or tax advice as we’re not accountants or legal experts, and we stress that none of the above may be taken as professional advice.