This depends on the number of product listings in your store. Generally speaking, though, it should only take a few minutes to import all of your products and connect your store.


Once your products have been successfully imported, you’ll receive an email confirming that your store connection is complete. You’ll then be able to configure your products by navigating to your store connection on the 'Sales channels' page in your Prodigi dashboard. Please wait for your products to successfully import before trying to configure your products.


You only need to connect your store once. If you haven’t received your confirmation email one hour after connecting your store, try disconnecting your store and then re-connecting. If you’re still having issues connecting your store, please contact us at support@prodigi.com.