Shopify
We recommend that you set your shipping origin in Shopify to your company address. Due to our worldwide fulfilment model, there's no guarantee from wher...
Mon, 21 Aug, 2023 at 5:26 PM
When creating products, you need to factor in the cost of shipping them to potential customers around the world. The cost of shipping each order will be...
Mon, 21 Aug, 2023 at 5:34 PM
We generally advise against editing products outside of the Shopify app. This is because it can cause products to no longer be ‘recognised’ by the app a...
Tue, 22 Aug, 2023 at 3:32 PM
Our Shopify app prints and ships all orders for distribution via our global print network automatically - without you having to lift a finger. The proce...
Tue, 22 Aug, 2023 at 3:33 PM
If you’ve had a change of heart, or deleted our Shopify app by accident, don’t panic! If you have previously deleted the Shopify app, you can simply rei...
Tue, 22 Aug, 2023 at 3:34 PM
There are a few reasons you might not want to go live with your Prodigi products straight away. Maybe you’re waiting on a sample order, or preparing for a s...
Tue, 22 Aug, 2023 at 3:35 PM
Yes, you can always mix print on demand products supplied by us with those from other print on demand suppliers as well as products you may stock and distri...
Tue, 22 Aug, 2023 at 3:36 PM
Yes, you can! For print on demand products not currently featured in our Shopify app, you are able to add them to the published products within the Shopify ...
Tue, 22 Aug, 2023 at 3:36 PM
Yes, not a problem. You can replace product imagery without altering the way your products are printed. However, product photography can’t currently be ...
Tue, 22 Aug, 2023 at 3:37 PM
The optimum image sizes are displayed in the Prices & Edit screen for each product in the app. You can also find them in the Products catalogue on o...
Tue, 22 Aug, 2023 at 3:37 PM